Privacy Policy
Effective Date: January 17, 2025
Mr. Trenchless is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://mrtrenchless.ca, or interact with us. By using our Website, you agree to the practices described herein.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
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Name
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Email address
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Phone number
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Address
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Payment details (e.g., credit card information)
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Information provided through forms, such as service inquiries
b. Non-Personal Information:
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Browser type and version
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Device type and operating system
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IP address
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Pages visited and time spent on our Website
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Referral sources and traffic data
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and provide requested services
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Schedule and manage appointments
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Process payments and send receipts
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Send updates, promotional offers, or newsletters (with your consent)
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Improve and customize your Website experience
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Comply with legal and regulatory obligations
3. How We Protect Your Information
We employ the following measures to safeguard your data:
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Encryption of sensitive information during transmission
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Secure storage systems with controlled access
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Regular security audits and updates
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Compliance with applicable privacy regulations
While we strive to protect your information, no method of transmission or storage is entirely secure. Please exercise caution when sharing sensitive data online.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
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With service providers assisting in our operations (e.g., payment processors, IT services)
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When required by law, legal process, or governmental authorities
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In connection with a business transaction, such as a merger or sale of assets
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and analyze traffic. These technologies allow us to:
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Recognize returning visitors and remember preferences
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Monitor Website performance and user behavior
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Improve functionality and content
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain Website features.
6. Your Rights
You have the following rights concerning your personal data:
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Access: Request access to the personal data we hold about you
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Correction: Request updates or corrections to inaccurate data
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Deletion: Request deletion of your personal information, subject to legal obligations
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Data Portability: Request a copy of your data in a transferable format
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Withdraw Consent: Opt-out of marketing communications or revoke consent for specific data uses
To exercise these rights, please contact us at info@mrtrenchless.ca.
7. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services and Website are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to remove it.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Mr. Trenchless
Email: info@mrtrenchless.ca
Phone: (123) 456-7890
Address: 123 Underground Way, Infrastructure City, ON, Canada
Thank you for trusting Mr. Trenchless. Your privacy is our priority.